Skip to main content
Alerts keep you informed about important changes in your DevTune data without requiring constant monitoring. Configure which events trigger notifications and how you receive them.

​
What are Alerts?

Alerts are notifications triggered by events or conditions in your project:
  • Test completions - When search tracking tests finish running
  • Visibility changes - Significant changes in your presence rate or share of voice
  • Insight alerts - New high-priority insights generated from your data
  • Threshold alerts - Metrics crossing defined levels you have configured

​
Alert Types

​
Test Completion Alerts

Get notified when search tracking tests finish:
  • Scheduled test completions
  • Test results available for review
When to use: Stay informed about new data without manually checking.

​
Visibility Change Alerts

Triggered by significant metric changes:
  • Presence rate drops or increases beyond a threshold
  • Share of voice shifts
  • Brand mention rate changes
When to use: Catch important changes early so you can investigate and respond.

​
Threshold Alerts

Triggered when metrics cross levels you define:
  • Presence rate drops below a specified percentage
  • Share of voice falls below a target
  • Custom threshold conditions
When to use: Get warned before problems escalate. Set thresholds based on your acceptable performance levels.

​
Insight Alerts

Notifications for new AI-generated insights:
  • Critical and high-severity insights
  • Competitive insights requiring attention
  • Urgent recommendations
When to use: Act quickly on important findings from the insights engine.

​
Notification Channels

DevTune supports two notification channels:

​
In-App Notifications

Alerts appear within DevTune:
  • Notification icon in the header
  • Alerts section within your project
  • Alert badges on sidebar items

​
Email Notifications

Receive alerts via email:
  • Configure email notification preferences in your account settings
  • Control which alert types trigger emails
  • Set frequency preferences

​
Configuring Alerts

​
Notification Settings

Alert preferences are configured in your account settings:
  1. Click your profile icon
  2. Go to Settings
  3. Select the Notifications tab
  4. Configure your preferences across four sections:
Test Completions - Toggle on/off notifications when search tracking tests complete. Visibility Alerts - Enable alerts for visibility changes. Set threshold percentages for when you want to be notified (e.g., alert when presence rate drops by more than 10%). Team Updates - Receive notifications about team membership changes, new invitations, and role changes. Product Updates - Receive notifications about new DevTune features and product updates.

​
Per-Project Overrides

You can configure notification overrides on a per-project basis. This is useful when you want different alert thresholds for different projects — for example, tighter monitoring on your primary product and looser thresholds on secondary projects.

​
Managing Alert Volume

​
Avoiding Alert Fatigue

Too many alerts become noise:
  • Focus on the events that truly require your attention
  • Set appropriate thresholds that filter out minor fluctuations
  • Disable alert types that you consistently ignore
Start with:
  • Test completion notifications enabled
  • Visibility change alerts with a 10% threshold
  • High-priority insight alerts
Add more granular alerts as you learn what matters for your workflow.

​
Alert Tuning

Adjust over time:
  • If receiving too many alerts, raise your thresholds
  • If missing important changes, lower thresholds or enable additional alert types
  • Review alert effectiveness periodically

​
Event History

​
Viewing Past Alerts

Access the alerts history from the Alerts page in your project sidebar (under Overview):
  • All triggered alerts with timestamps
  • What triggered each alert
  • Link to relevant data or insight

​
Using History

Alert history helps you:
  • Understand patterns in visibility changes
  • Track how quickly you respond to issues
  • Identify recurring problems
  • Audit alert effectiveness

​
Best Practices

​
Start Simple

Begin with essential alerts only:
  • Test completions
  • Significant visibility drops
  • Critical insights
Expand your alert configuration as you learn what matters for your workflow.

​
Focus on Actionable

Only alert on things you will act on:
  • Ensure clear next steps exist for each alert type
  • Alerts should prompt investigation or action, not just awareness

​
Regular Review

Periodically assess your alert configuration:
  • Are the alerts you receive useful?
  • Are you missing important events?
  • Do threshold values need adjustment?

​
Team Coordination

If multiple team members are on the same team:
  • Coordinate who receives which alert types
  • Avoid duplicate effort by assigning alert response ownership
  • Use the Actions Hub to track responses to alerts

​
Troubleshooting

​
Not Receiving Alerts

If alerts are not arriving:
  • Check that the alert type is enabled in your notification settings
  • Verify your email address is correct (for email notifications)
  • Check spam/junk folders for email alerts
  • Confirm that threshold conditions have actually been met

​
Too Many Alerts

If you are overwhelmed:
  • Raise threshold percentages
  • Disable low-value alert types
  • Focus on critical and high-severity insight alerts only

​
Next Steps