Skip to main content
Different AI platforms surface your brand differently. Understanding platform-specific performance helps you decide whether you need broad content improvements or platform-specific fixes.

Why Platforms Differ

Platforms vary because they draw on different data and present answers differently:
  • ChatGPT mixes model knowledge with live web search
  • Perplexity is citation-heavy and search-native
  • Gemini and Google AI Mode are shaped by Google’s search ecosystem
  • Grok mixes web data with its own platform context
This affects:
  • How often platforms mention brands
  • How many sources they cite
  • Which kinds of pages they prefer to cite

Platform Availability by Plan

Platform coverage depends on your plan:
PlatformStarterPlusProAgency / Enterprise
ChatGPTYesYesYesYes
PerplexityYesYesYesYes
GeminiYesYesYesYes
Google AI ModeNoNoYesYes
GrokNoNoYesYes

What to Compare

At the platform level, the most useful comparisons are:
  • Presence Rate
  • Brand Mention Rate
  • Primary Citation Share
  • Share of Voice
These make it easier to spot situations such as:
  • Strong overall performance but weak Perplexity citations
  • Good citation coverage but weak ChatGPT brand mention rates
  • Competitor strength concentrated on only one platform

How to Use Platform Comparison

Find platform strengths

Look for platforms where you are already strong:
  • High presence
  • Strong citation share
  • Healthy Share of Voice
These are your current benchmarks.

Find platform weaknesses

Look for platforms where you underperform:
  • Low presence compared to your other platforms
  • Low or declining Share of Voice
  • Weak citation coverage versus competitors
These are usually the best starting points for deeper prompt or citation analysis.

Reading the Results

When one platform looks much weaker than the others, ask:
  • Are competitors winning the same prompts there?
  • Are those responses citing a different class of content?
  • Are we being mentioned but not cited, or absent entirely?
Usually the next step is to jump into:
  • Prompts for prompt-level breakdown
  • Citations for URL-level detail
  • Competitors for the competitive landscape

Next Steps

  • Prompts - Inspect prompt-by-platform performance
  • Citations - Compare citation behavior by platform
  • Competitors - Review who wins on the same platform/date slice